> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help-legacy.galaxycloud.app/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Database Backup Details

## Backup Policies

##### Backup Types

1. General Backup
* Automatic daily backups
* Retention period: 4 days
* No additional cost

2. Custom Backup
* Automatic daily backups
* Retention period: Customizable
* Additional cost for extra days

### General Backup Details
* All databases include automatic backup with 4-day retention at no extra cost.

### Custom Backup Details
* For retention beyond 4 days, a fee of **US$ 0.06 per GB per additional day** applies.

### Calculation Example
For a 10 GB backup with an extended retention of 12 additional days:
Cost = (Rate per GB/day) × (Backup size) × (Additional days)
Cost = US$ 0.06 × 10 GB × 12 days Cost = US$ 7.20 per month

### Request and Billing
1. Customers can request extended retention:
* Via customer support
* Through the admin panel
2. The additional cost will be reflected in the next billing cycle.

### Notes
* The retention period starts counting from the day the backup is created.
* Backups are executed daily, typically between 03:00 and 05:00 UTC. Should the customer wish to modify the backup window, they may contact us via chat to request an alternative schedule.
* It's recommended to regularly review your backup needs to optimize costs and data security

## Logs and Metrics

Logs and metrics can be accessed through the Galaxy Database. Soon, you will be able to connect your observability tools to capture metrics and logs.

* **Log Retention**: Up to 10,000 lines of logs are retained.
* **Metrics Retention**: Metrics are retained for one calendar month.

Please note that if the database instance is deleted, both logs and metrics are automatically removed.