> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help-legacy.galaxycloud.app/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What is the "Cold start app stopped due to lack of connections" message?

That is happening because the app is on the Free plan.

In the Free plan we have something called "cold start". It will stop your app after some time of no connections but it goes back up as soon as a new connection arrives.

If you wish to remove the cold start, you can change your app to the Essentials plan or any other paid plan.